Return & Refund Policy

We want you to shop with peace of mind. If an item you receive is not right for you, please contact our customer service team before sending it back.

Return Period

Return requests should generally be submitted within 30 days from the date of delivery.

Items should be unused, undamaged, and kept in their original condition. Please retain the original packaging and accessories whenever possible.

How to Submit a Return Request

Please contact us before returning any product.

Email: lenobita95967@gmail.com

Please provide your order number, the product involved, and the reason for your return request.

Our team will review the request and provide the appropriate next steps.

Refunds

Returned products may be inspected after they are received.

When a refund is approved, the amount will normally be returned to the original payment method. The time required for funds to appear may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If your package arrives damaged, defective, incomplete, or contains a different item from what you ordered, please contact us as soon as possible.

Photos or additional information may be requested to help us verify the issue.

Return Shipping

If the return is not related to a defective item, damaged delivery, or an error on our part, return shipping expenses may be the responsibility of the customer.

Customer Service: lenobita95967@gmail.com